General Terms and Conditions of Sale

General Terms and Conditions of Sale

1. Legal information

Marthe Duval
15 rue René Leynaud, 69001 LYON
800 322 067 00037
Email: contact @martheduval.com

2. Purpose

These general terms and conditions of sale govern the sales of products made on the website martheduval.com.

3. Products

The products offered are those listed on the website, subject to availability. Photographs and descriptions are as accurate as possible but cannot guarantee exact reproduction.

4. Price

Prices are shown in euros including VAT. We reserve the right to change our prices at any time, but products will be billed based on the rates in effect at the time the order is validated.

5. Order

All orders imply acceptance of these general terms and conditions of sale. The sale will only be considered final after the order confirmation has been sent by email and payment has been received.

6. Payment

Payment is made by credit card or any other method offered on the website. Transactions are secure.

7. Delivery

Products are delivered to the address provided during the ordering process. Delivery times are indicated on the website and begin from the date of order confirmation.

8. Right of withdrawal

In accordance with current legislation, you have 14 days from the receipt of your order to exercise your right of withdrawal without having to give reasons or pay penalties.

9. Guarantees

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the articles of the Civil Code.

10. Personal Data

The information collected is processed electronically for the purpose of managing your order. In accordance with the GDPR, you have the right to access, rectify, and delete your personal data.

11. Disputes

These terms and conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.